We’re Here 24/7

Have a question about a trade, need rate assistance, or want to partner with us? Our customer support desk is always active.

Customer Care Email

For order queries, transaction inquiries, and account assistance.

support@ogacard.net

In-App Live Chat

Instant direct chat with live operators inside the mobile app.

Open OgaCard App

WhatsApp Desk

Direct WhatsApp messaging for fast response and VIP trade support.

Chat on WhatsApp

Business & Partnerships

For API integrations, corporate bulk trades, and affiliate inquiries.

partnerships@ogacard.net

Frequently Asked Inquiries

How fast do support agents respond?

Our in-app live chat and WhatsApp channels typically respond within 2 to 5 minutes. Email inquiries sent to support@ogacard.net are responded to within 1 hour.

What details should I provide when asking about a trade?

Please include your Order ID, the card category (e.g. Steam, Apple, Amazon), and the registered phone number or email address on your account so we can resolve your issue immediately.